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Best Online Degree Programs in Public Service

Author: STEPS Staff
Editor: STEPS Staff

Interested in dedicating yourself to a career in public service, but not sure exactly how to get there? This guide covers what type of public service degree is right for you and the best online programs. Read until the end for tips and tricks to be a successful online student.

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Online degrees remain one of the fastest-growing learning options out there. Thousands of colleges across the U.S. have added both fully online and hybrid programs to their catalogues, making them commonplace in just about every subject. Online programs in social work, education, criminal justice, and more than a dozen other disciplines have made it easier for students to earn degrees and start careers focused on public service and community impact. But which schools offer the best combinations of flexibility, availability, and cost? Follow STEPS as we rank schools with the top online degrees in public service disciplines, using meticulous data collection and analysis from talented data scientists. Select a ranking below, read the methodology, and see who stands out in 2025.

Best Online Degrees by Subject

Best Online Degrees in Public Service – Overall Winners

1

Eastern Michigan University

Ypsilanti, Michigan

Why We Selected Eastern Michigan University:
Eastern Michigan University’s General Education Program provides a comprehensive educational experience emphasizing critical thinking, communication, and intellectual curiosity through five core areas: Effective Communication, Quantitative Reasoning, Knowledge of Disciplines, Perspectives on a Diverse World, and Learning Beyond the Classroom. These requirements are part of the minimum 124 credits needed to graduate. Eastern Michigan University offers flexible online programs across disciplines, diverse career pathways, and financial aid options. Prospective students should consult the Undergraduate Catalog or contact Eastern Michigan University for specific Bachelor’s Degree program details.
Program Highlights
  • Students in fully online programs benefit from in-state tuition rates, making quality education more affordable regardless of location.
  • Highly ranked programs in online education and healthcare offer prestigious qualifications, enhancing employability in competitive job markets.
  • Small class sizes ensure personalized attention from faculty, fostering strong connections and a supportive learning environment for online students.
School Details
  • AccreditationHLC
  • Average Tuition$13,950
  • Average Grant Aid$7,061
  • % of Students Awarded Grant Aid88%
  • % of Students Awarded Any Financial AidN/A
  • Student/Faculty Ratio15/1
  • % of Students in ≥1 Online Course80%
2

CUNY Hunter College

New York, New York

Why We Selected CUNY Hunter College:
Hunter College offers a comprehensive General Education program, including the CUNY Common Core (30 credits), Hunter Focus (12 credits), a Writing Requirement, and a Pluralism and Diversity Requirement. Students must earn 120 credits to graduate, which includes both General Education and major field study. The program fosters well-rounded students through courses in English composition, math, sciences, and creative expression. Career outcomes vary by major, with support from advisors and career services. Cost and financial aid specifics follow CUNY-wide policies and individual circumstances, while admissions requirements align with CUNY standards.
Program Highlights
  • The Center for Online Learning offers cutting-edge recording facilities for faculty, enhancing online course engagement.
  • The program provides tailored EdTech consultations to support faculty in designing innovative online modules.
  • It fosters networking opportunities through faculty communities and workshops, enhancing collaborative learning environments.
School Details
  • AccreditationMSCHE
  • Average Tuition$6,930
  • Average Grant Aid$1,753
  • % of Students Awarded Grant Aid68%
  • % of Students Awarded Any Financial AidN/A
  • Student/Faculty Ratio15/1
  • % of Students in ≥1 Online Course73%
3

Kent State University at Kent

Kent, Ohio

Why We Selected Kent State University at Kent:
Kent State University offers diverse degree programs, often requiring 120 semester credit hours for a Bachelor’s Degree. Financial aid is available through the FAFSA, helping minimize debt. Admissions typically require a high school diploma or equivalent and standardized test scores. Career outcomes vary based on the field, but Kent State University’s programs prepare students for professional roles or further education. The university’s degrees provide flexibility and a range of academic pathways tailored to individual interests and career goals. Specific details about a “general” degree program are limited, but Kent State University’s programs are designed to be versatile and career-focused.
Program Highlights
  • Kent State offers over 80 online degree and certificate programs, providing flexibility and access to diverse educational opportunities.
  • Kent State's online programs often include opportunities for scholarships and financial aid, reducing tuition burdens for students.
  • Kent State's expertise in online education, established over 15 years ago, ensures high-quality learning experiences with specialized support.
School Details
  • AccreditationHLC
  • Average Tuition$11,000
  • Average Grant Aid$5,966
  • % of Students Awarded Grant Aid90%
  • % of Students Awarded Any Financial AidN/A
  • Student/Faculty Ratio19/1
  • % of Students in ≥1 Online Course89%
4

CUNY Brooklyn College

Brooklyn, New York

Why We Selected CUNY Brooklyn College:
Brooklyn College offers various graduate programs emphasizing student learning outcomes for a comprehensive education. Most require completing a minimum number of credits (varies by program), with admissions typically requiring a Bachelor’s degree and sometimes specific prerequisites or GPAs. Financial aid and scholarships are available. Career pathways depend on the program, and the College provides resources to help graduates transition into their fields or further education. For precise details, consult the Graduate Bulletin or contact the department directly.
Program Highlights
  • Brooklyn College offers tuition discounts for select graduate programs.
  • Faculty comprises notable experts with diverse academic backgrounds.
  • Networking opportunities include partnerships with local industry leaders.
School Details
  • AccreditationCUNY
  • Average Tuition$6,930
  • Average Grant Aid$1,548
  • % of Students Awarded Grant Aid67%
  • % of Students Awarded Any Financial AidN/A
  • Student/Faculty Ratio15/1
  • % of Students in ≥1 Online Course88%
5

CUNY City College

New York, New York

Why We Selected CUNY City College:
The General Education program at The City College of New York is part of the Pathways Requirements, which include a Common Core of 30 credits. This foundation covers English Composition, Mathematical and Quantitative Reasoning, Life and Physical Sciences, and Flexible Core areas like World Cultures, U.S. Experience, Creative Expression, Individual and Society, and Scientific World. The program typically spans the first two years and is part of a 120-credit degree. The City College of New York offers various learning formats, and while there are no specific program costs listed, financial aid is available. The program provides a broad academic foundation enhanced by major-specific courses.
Program Highlights
  • The City College of New York offers significant tuition discounts for eligible students, enhancing affordability and accessibility of higher education.
  • The hybrid learning model provides unparalleled flexibility, accommodating students' varied schedules while ensuring effective interaction with instructors.
  • Strong employer partnerships facilitate high job placement rates, ensuring graduates have access to lucrative career opportunities post-completion.
School Details
  • AccreditationCUNY
  • Average Tuition$6,930
  • Average Grant Aid$1,585
  • % of Students Awarded Grant Aid71%
  • % of Students Awarded Any Financial AidN/A
  • Student/Faculty Ratio14/1
  • % of Students in ≥1 Online Course86%
6

CUNY Queens College

Queens, New York

Why We Selected CUNY Queens College:
CUNY Queens College primarily offers on-campus programs, providing a comprehensive liberal arts education with a strong general education component. To earn a Bachelor’s degree, students must complete 120 credits, including general education courses and a major area of study. General education courses are structured into the Required Core, Flexible Core, and College Option. Students can explore various majors and are encouraged to meet with academic advisors regularly. While online programs are available for some graduate degrees, they do not apply to general undergraduate programs. Prospective students should consult admissions requirements and explore financial aid options.
Program Highlights
  • Affordable tuition rates make Queens College an attractive option for students seeking value.
  • Faculty includes award-winning professors and leading thought leaders, enhancing learning experiences.
  • Diverse student body from over 170 countries fosters rich cultural interactions.
School Details
  • AccreditationCUNY
  • Average Tuition$6,930
  • Average Grant Aid$1,561
  • % of Students Awarded Grant Aid55%
  • % of Students Awarded Any Financial AidN/A
  • Student/Faculty Ratio16/1
  • % of Students in ≥1 Online Course91%
7

New Mexico State University-Main Campus

Las Cruces, New Mexico

Why We Selected New Mexico State University-Main Campus:
The General Education program at New Mexico State University provides a broad foundation in essential skills such as communication, critical thinking, and quantitative reasoning. It requires at least 31 credits across six areas: Communications, Mathematics, Science, Social and Behavioral Sciences, Humanities, and Creative and Fine Arts. Students complete 22 credits in fixed courses and choose an additional nine credits from institutional electives. This prepares students for responsible and effective functioning in careers and personal lives. Students benefit from affordable tuition rates and financial aid like the New Mexico Opportunity Scholarship, acquiring enhanced problem-solving, interpersonal, and writing skills applicable across professions.
Program Highlights
  • NMSU Global Campus offers the New Mexico Opportunity Scholarship, covering up to 100% of tuition for state residents.
  • NMSU Global Campus is recognized as a top-ranked online university, offering accredited, career-focused degrees with flexible scheduling.
  • The campus provides seamless credit transfers, allowing students to complete degrees quickly and affordably online.
School Details
  • AccreditationHLC
  • Average Tuition$6,041
  • Average Grant Aid$7,623
  • % of Students Awarded Grant Aid97%
  • % of Students Awarded Any Financial AidN/A
  • Student/Faculty Ratio15/1
  • % of Students in ≥1 Online Course76%
8

University of Toledo

Toledo, Ohio

Why We Selected University of Toledo:
The General Studies program at the University of Toledo is an interdisciplinary degree allowing students to select an area of concentration and related coursework not typically offered in traditional majors. It provides flexibility for those seeking a liberal education, requiring 120 credit hours (including a core area and cognate) with at least 64 hours at the 2000+ level. Career paths are personalized based on concentration, and the program suits graduate school preparation or careers with diverse requirements. Financial aid and scholarships are available. Admissions typically include advising to align with academic goals.
Program Highlights
  • UToledo offers flexible, 100% online programs with asynchronous classes.
  • UToledo provides financial incentives like in-state tuition for non-Ohio residents in 100% online programs.
  • The university offers extensive support through Quality Matters certified courses and dedicated advisors.
School Details
  • AccreditationHLC
  • Average Tuition$9,028
  • Average Grant Aid$6,596
  • % of Students Awarded Grant Aid83%
  • % of Students Awarded Any Financial AidN/A
  • Student/Faculty Ratio20/1
  • % of Students in ≥1 Online Course66%
9

CUNY Lehman College

Bronx, New York

Why We Selected CUNY Lehman College:
The General Degree Program at Lehman College is structured to provide students with a comprehensive liberal arts education. The program requires 120 college credits, including 14 courses across three categories: Required Core, Flexible Core, and College Option. The Required Core builds foundational skills in communication, quantitative reasoning, and scientific inquiry, while the Flexible Core extends critical thinking across diverse disciplines, and the College Option includes multidisciplinary capstone courses. Additional requirements include four writing-intensive courses and two foreign language courses. Students develop strong intellectual and practical skills, preparing them for professional paths or further study. Financial aid and advising support are available.
Program Highlights
  • Lehman College offers flexible online learning options, including asynchronous and synchronous classes.
  • The school provides resources through the Office of Online Education to support effective online learning experiences.
  • CUNY's "In-Person Exam Only" attribute ensures structured assessments alongside flexible online coursework.
School Details
  • AccreditationMSCHE
  • Average Tuition$6,930
  • Average Grant Aid$1,360
  • % of Students Awarded Grant Aid69%
  • % of Students Awarded Any Financial AidN/A
  • Student/Faculty Ratio17/1
  • % of Students in ≥1 Online Course96%
10

Arkansas State University

Jonesboro, Arkansas

Why We Selected Arkansas State University:
The Bachelor of General Studies at Arkansas State University is a multidisciplinary degree offering flexibility to create a personalized program of study across various disciplines. It enhances skills in critical analysis, problem-solving, and professional competencies, preparing students for diverse careers. Admissions follow standard four-year program criteria, and the program provides a broad academic foundation ideal for career advancement. Career outcomes value versatility and adaptability. Prospective students can tailor their academic path by selecting concentrations from existing majors or minors, making it suitable for those with varied interests or returning students with new career goals.
Program Highlights
  • A-State offers pay-by-the-course tuition for enhanced financial flexibility.
  • Expert advisors help students customize degree plans to align with career goals.
  • Accelerated completion options are available through transferring previously earned credits.
School Details
  • AccreditationHLC
  • Average Tuition$5,232
  • Average Grant Aid$6,509
  • % of Students Awarded Grant Aid93%
  • % of Students Awarded Any Financial AidN/A
  • Student/Faculty Ratio14/1
  • % of Students in ≥1 Online Course69%

Social Work. An online degree in social work gives students a flexible way to enter a career as a social worker. At the bachelor’s level, coursework focuses on ethical principles of social work, diversity training, human rights and social justice, human behavior, socioeconomic well-being, engagement and intervention techniques, and more. A Master of Social Work (MSW) often moves into more research-based and policy study and crafting innovative strategies to foster community and global change.

Online Social Work Programs
Online MSW Programs

Online Degrees in Public Service by Subject

Public service is loosely defined as a service rendered for the public good. Here at STEPS, we focus on careers and educational pathways that make the community safer, healthier, smarter, and stronger. But when it comes to higher education, it can be difficult to identify which public service areas have online learning opportunities, who offers them, and how many programs actually exist. Here’s a look at the most popular online degrees in public service with links to pages that breakdown flexible learning options across criminal justice, education, social work, and more.

Schools & Online Degree Programs in Public Service

# of Schools# of Online ProgramsAccreditation Needed
Criminal Justice 200 618 Institutional
Cyber Security 169 274 Institutional
Education & Teaching 191 3,740 Institutional, CAEP, CEA
Emergency Management 36 67 Institutional
Fire Science 71 130 Institutional
Forestry 8 11 Institutional
Homeland Security 57 89 Institutional
Psychology 125 326 Institutional, APA
Public Administration 50 72 Institutional, NASPAA
Public Health 113 224 Institutional, CEPH
Social Work 95 125 Institutional, CSWE
Total 1,115 5,676

Source: Data from the Integrated Postsecondary Education Data System (IPEDS).
Only schools with verified programs were included in this table.

Online Degrees in Public Service by State

Although you can work, study, and participate in fully online programs from just about anywhere, it’s nice to explore online schools and degrees near you. Click on a state below to see which schools have online degrees in public service.

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Source: Data from the Integrated Postsecondary Education Data System (IPEDS).
Only schools with verified programs were included in this map.

Online Public Service Degrees by Level

One of the best things about public service? You can learn and work at every level. Whether you have just a high school diploma and want a certificate, or you have a master’s and want a doctorate, a wide range of higher educational options exist. Here’s how today’s online certificates and degrees in public service break down by level.

# of Schools# of Online Credentials
Certificates4871,661
Associate327520
Bachelor’s506855
Master’s5982,312
Doctorates94293

Source: Data from the Integrated Postsecondary Education Data System (IPEDS). Only schools with verified programs were included in this map.

Online Degrees at Community Colleges

Community colleges and junior colleges represent some of the most affordable higher education options for students. They also focus on making education more accessible to all types of students, no matter their circumstances or career interests. Over the past decade, more and more community colleges have made online degrees a primary learning option, with fully-online and hybrid options across a wide range of subjects. Learn how online community colleges are changing the online learning landscape, and if one could be right for you.

9 Benefits of an Online Degree Program

For years, online learning was considered supplemental (and inferior) to face-to-face education. Professors would create a course that relied mostly on in-person lecture and participation, with elements of remote work sprinkled in. But for many students, these online components offered a number of benefits that made completing courses and earning degrees far more convenient. Both colleges and professors began to make online learning a featured element of their programs and courses, attracting a wider range of students who now could make their higher education goals a reality. Here are 10 of the biggest benefits of online degree programs.

  • Convenience
    Attending multiple classes face-to-face can be a challenge. There’s traffic, parking, walking to class, and juggling other in-person commitments. Yet with online programs, most if not all coursework can be done from home, a coffee shop, the doctor’s office, or anywhere you find yourself with time to log on.
  • Affordability
    With online degree programs, cost savings can occur in a couple different areas. First, the remote nature of the coursework means no car wear-and-tear commuting to campus, no parking fees, and no need to burn gas driving across town. Second, many colleges offer online programs for the same price as their in-state tuition, or even lower.
  • Expanded opportunity
    With campus-based courses, you’re restricted to the courses that take place on campus. With online programs and courses, there’s no geographic restriction. Many colleges and universities with multiple campuses across a state, region, or the nation, make all of their online programs available to their students regardless of where they live. You may also be more likely to get accepted into an online school. These are just some of the best online colleges with high acceptance rates.
  • Accreditation
    In the early days of online learning, accreditation was tricky. A majority of programs had national accreditation or a special distance education accreditation, which isn’t the same as regional accreditation endorsed by the U.S. Department of Education. Now, a majority of online programs come from colleges and universities who hold regional accreditation, and have the same quality standards as their on-campus relatives. Learn more about accreditation for online colleges.
  • Real-world readiness
    Although many people work face-to-face with co-workers on a daily basis, more and more work is done online: email, applications, mobile, online collaboration tools, etc. Learning to use web-based communication and data programs in college is a great stepping-stone to using them effectively in a work environment.
  • Networking
    Yes, you use a network when logging onto your online program, but in this case, networking means connecting more easily with peers and professors across the country. Online forums, meet-ups, and other connection hubs make talking about coursework, virtual labs, comparing notes, and asking questions a much wider activity if desired. These connections can also turn into career opportunities after the degree has been earned.
  • Customization
    This can mean two things, as well. First, the wider selection of online courses can make customization of a specific degree program easier. There’s no need to wait for courses to become available, and more and more courses can be combined to craft unique degree programs within your major. Second, you can customize your learning experience by finding both when and where you learn the best. If you study and participate better in your home office, that works. A coffee shop? That works, too. At the library, go plug in there.
  • Immediate feedback
    With face-to-face classes, you take quizzes and tests in-person, and get your grade the following week or so. In some cases this may not matter, but in others, the anticipation of knowing how well you did can elevate your anxiety. In many online courses, quiz and exam results are calculated and delivered as soon as you hit Submit.
  • Self-discipline
    With great flexibility comes great responsibility. If you’re in an online program that lets you study and submit work at your own pace, the burden is solely on you to get it done. You need to set aside study time, quiz time, collaboration time, and more. You may have a support group (or person) to help you, but, ultimately, it’s mostly self-controlled.

Achieving Online School Success

Whether you’re a student or a teacher, online programs can be tough — at least at first. There’s new technology, new ways to communicate, and new ways of actually learning. And many of these challenges require solutions, especially insight and ideas from experts who have extensive training and experience when it comes to the digital classroom. Use the following resource to start your online learning journey.

Teacher’s Guide to Online School Success: Learn the importance of digital access, organization, having the right tech, and insight from online learning insiders.

Netiquette in the Online Classroom: How you communicate with others can be critical to your success as an online student (or teacher). Learn the do’s and don’ts of online classroom communication and discover key tips to maximize your academic relationships with others.

How to Avoid Cheating & Plagiarism in Online School: Whether you’re a teacher or a student, know the signs and learn what to avoid when you’re taking your lessons, assignments, and quizzes to the virtual classroom.

Organization & Note-Taking in Online School: The online classroom experience poses unique advantages and challenges. Learn what you can do to stay organized and on top of your note-taking as an online student with techniques, hacks, and resources.

How to Transfer Online College Credits: The idea of transferring online college credits can be daunting, but by following a few crucial steps, you can make it happen. Learn how to transfer your online college credits without losing any along the way and get answers to some of your most common questions.

Online School Tech: Resources for Students & Parents: From Canvas and Blackboard to Google Meet and Zoom, there’s a lot of tech to become familiar with as an online student. Whether you’re a student yourself or the parent of an online learner, get the resources your need to make the transition to the digital classroom smooth sailing.

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